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Privacy Policy

Last Updated: July 2026

At RekhArt, we value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard the information you provide on our website.

This document is prepared in compliance with Section 43A of the Indian Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

We collect personal information necessary to provide our services and process your orders. This includes:

  • Contact details: Name, email address, phone number, and shipping/billing address.
  • Technical data: IP address, browser type, device information, and site interaction cookies.

Security of Financial Details

RekhArt does not store, see, or process your credit card numbers, debit card numbers, bank credentials, or UPI PINs. All payment transactions are handled through highly secure, PCI-DSS compliant third-party payment gateways (e.g., Razorpay). Your payment data is encrypted in transit using industry-standard protocols.

2. How We Use Your Information

The information we collect is used strictly for the following purposes:

  • Fulfilling and delivering your artwork orders.
  • Communicating order status and updates.
  • Responding to your inquiries and support requests.
  • Improving our website performance, layout, and service quality.
  • Sending optional promotional updates (you can opt-out at any time).

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We share your information only with trusted partners essential for processing your order, including:

  • Courier and shipping partners to deliver your physical artwork.
  • Secure payment processors to handle checkout transactions.
  • Hosting and database service providers operating our secure infrastructure.

4. Cookies and Analytics

We use cookies to enhance your browsing experience, remember items in your shopping cart, and understand how you interact with our website. You can configure your browser to reject cookies, but some parts of our site may not function properly as a result.

5. Data Retention and Security

We retain your personal information only as long as necessary to process your transactions, comply with legal and tax obligations, or resolve disputes. We implement reasonable physical, technical, and administrative security measures to protect your personal data from unauthorized access or alteration.

6. Governing Law & Jurisdiction

This Privacy Policy and your relationship with RekhArt are governed by the laws of India. Any disputes arising out of data privacy concerns shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

7. Contact Our Grievance Officer

If you have any questions, concerns, or requests regarding your personal information, or if you wish to report a privacy concern, please contact our Grievance Officer at:

RekhArt Grievance Cell
Email: rr.rotithor@gmail.com
Location: Pune, Maharashtra, India